We supply water coolers, drinking fountains, bottle-filling stations and related water solutions to businesses, schools, universities, healthcare facilities and other commercial or institutional organisations throughout New Zealand.

Our main focus is business-to-business customers. However, if you need a water cooler for your home or home office, please contact us. We may still be able to help depending on the product and your location.

Yes. Many products can be purchased outright, and selected products are available on a rental plan.

Rental availability, pricing and contract terms vary by product. The available options will be shown on the product page or confirmed in your quotation.

Our range includes:

• Bottled and plumbed-in water coolers.
• Drinking fountains and bottle-filling stations.
• Benchtop and freestanding units.
• Underbench chillers and taps.
• Hot, chilled, ambient and sparkling-water options.
• Indoor, outdoor and high-capacity commercial solutions.

A drinking fountain is normally connected directly to the building’s water supply and is designed for drinking directly from the unit or filling bottles. It is often suitable for schools, workplaces and other high-traffic environments.

A water dispenser is generally a freestanding or benchtop unit that dispenses chilled, ambient or hot water. Depending on the model, it may use a replaceable bottle or connect directly to the mains water supply.

Many plumbed-in products use carbon, sediment or other filtration systems. Filters and replacement schedules vary by product and package.

Please check the product description or contact us to confirm what is included with a particular unit.

Yes. Professional installation is available for most plumbed-in and commercial units.

Installation requirements and costs depend on the product, your location, access to power and water, and the condition of the installation site. Any applicable installation charges will be confirmed before your order proceeds.

Servicing may be included with selected rental plans or offered separately for purchased units.

The service frequency and inclusions depend on the product, its usage and your rental or service agreement. We will confirm these details in your quotation and agreement.

Most rental units are serviced every 6 or 12 months, depending on the model, level of use and rental agreement.

Your service schedule and the work included will be stated in your rental agreement.

Please contact our support team if your rental unit stops working or develops a fault.

Where maintenance and support are included in your rental agreement, we will assess the issue and arrange an appropriate repair, service visit or replacement. The response will depend on the fault, your location and the terms of your agreement.

The usual rental process is:

1. Choose a rental-eligible product or ask us to recommend one.
2. Submit the [Rental Request Form].
3. We will review your requirements and provide a quotation and rental agreement.
4. Review and digitally sign the rental agreement.
5. Once the agreement and any required payment have been completed, we will arrange delivery and installation.
6. Rental invoices will be issued according to the billing schedule in your agreement.

Selected products may be available with 12, 24 or 36-month rental terms.

Available terms vary by product and will be confirmed on the product page, in your quotation or in your rental agreement.

A deposit or initial payment may be required for some rentals, products or installations.

The amount and payment due date will be clearly stated in your quotation and rental agreement before you commit.

Please contact us if your requirements change during the rental term. We will review whether an upgrade or other change is possible under your agreement.

Changes may affect your monthly rental charge, contract term, installation requirements or other fees.

Yes. A signed rental agreement is required before a rental unit can be delivered or installed.

The agreement sets out the rental term, pricing, payment schedule, servicing arrangements, responsibilities and cancellation conditions.

You will receive the applicable rental agreement when we prepare your quotation.

You can also read general information on our [Rental Terms and Agreement page]. The signed agreement supplied with your quotation will apply to your particular rental.

Rental payments are normally invoiced monthly and paid by bank transfer, unless another arrangement is stated in your quotation or rental agreement.

Payment details and due dates will appear on your invoice.

Products available for online purchase can be paid for using the payment methods offered at checkout.

Some large, specialist or made-to-order products may require a quotation or invoice instead of online checkout.

Yes. We can help with orders containing both purchased and rental products.

The purchase and rental portions may need to be processed separately because rentals require a signed agreement and follow a different billing process.

Volume pricing may be available for larger orders and multi-site requirements.

Please [contact us for a tailored quotation] with the number of units, intended locations and the type of water solution you need.

Yes. We deliver to physical addresses throughout New Zealand, including many rural and regional locations.

Additional freight, rural-delivery, special-handling or installation charges may apply. We cannot deliver to P.O. Boxes.

Free standard delivery is available on eligible orders over $200.

Large or heavy units, specialist freight, pre-orders, back-orders and special-order products may be excluded. Please see our [Shipping and Delivery Policy] for full details.

Large or heavy units may require a specialist freight service instead of a standard courier.

The freight cost depends on the product’s dimensions and weight, the delivery location, site access and unloading requirements. We will confirm any specialist freight charges before dispatch.

Available standard courier items are generally dispatched within 2–4 business days after the order and payment have been confirmed. Standard delivery usually takes a further 2–4 business days from dispatch.

Products requiring assembly, testing, specialist freight or supplier dispatch may take longer. We will advise you if a different timeframe applies to your order.

Tracking information will be emailed when it is available after dispatch.

A signature may be required. If you give the carrier authority to leave the order unattended, responsibility for the order passes to you once it has been left in accordance with those instructions.

Use our [Water Cooler Quiz] or contact our team for a recommendation.

Helpful information includes:

• The approximate number of users.
• Whether you need chilled, ambient, hot or sparkling water.
• Whether a mains water connection is available.
• Whether the unit will be indoors or outdoors.
• Accessibility or hands-free requirements.
• Expected daily usage and capacity.
• Whether you want to purchase or rent.

Yes. Our team can help you compare products, understand installation requirements and choose a suitable purchase or rental option.

Contact us by phone, email, website chat or through our Contact page.